Contact
- Please send your requests/objections/complaints to [email protected] via e-mail.
- Your requests/objections/complaints will be recorded by us and transferred to the relevant unit.
- The relevant unit will evaluate your request/objections/complaints and determine the process to be followed.
- You will be notified of the evaluation made, the actions to be taken and the response time within a maximum of 10 business days.
- The activities implemented regarding your requests/objections/complaints will be notified to you in writing within the period we notify at the end of the evaluation.
- To see our Complaint and Objection Procedure, click…